In-Store Sleep Expert - Uncapped Commission Sales

Mattress Firm, Inc.; Oak Forest (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Medical, dental, vision

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm, Inc. is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattresses and accessories.

You will use digital tools, participate in omnichannel selling, and build lasting relationships while meeting KPIs and contributing to brand growth. This role also involves collaborating with team members and promoting the company’s products and services.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattresses and accessories.

You will use digital tools, participate in omnichannel selling, and build lasting relationships while meeting KPIs and contributing to brand growth. This role also involves collaborating with team members and promoting the company’s products and services.