In-Store Sales & Service Specialist | Commission & Growth

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Orangeburg (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Commission

Health insurance

Advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.) in Orangeburg, SC seeks a Customer Service Representative (CSR) to enhance the in-store experience by supporting sales and service efforts. You will guide customers through the purchasing journey and maintain ongoing account support, collaborating with the store team to drive loyalty and revenue.

The role emphasizes strong customer service, communication, and organizational skills, with opportunities for advancement and participation in

Qualifications

• Provides a welcoming, professional customer experience across all interactions.
• Builds customer relationships to drive loyalty and referrals.
• Supports customers through the purchasing journey and ongoing communication.
• Maintains accurate records and protects customer information.

Responsibilities

• Provide a welcoming, professional, and engaging customer experience across all interactions
• Build strong customer relationships to drive loyalty, repeat business, and referrals
• Support customers throughout the purchasing journey, including follow-up and ongoing communication
• Partner with sales associates to support sales activities and contribute to revenue growth
• Conduct customer outreach, follow-ups, and assist with promotions, events, and business development efforts
• Assist customers with financing options, credit applications, and transaction processing while ensuring accuracy and compliance
• Maintain and support customer accounts by addressing questions, explaining payment options, and resolving concerns with professionalism
• Process payments, maintain accurate records, and protect customer information in accordance with company policies
• Support daily store operations, including administrative tasks, recordkeeping, and use of POS systems
• Collaborate with team members to ensure efficient store performance and a positive work environment
• Perform other duties as assigned

Skills

Customer service

Interpersonal skills

Communication

Sales-oriented

Organization

Multitasking

Teamwork

Professionalism

Education

High school diploma

Tools

POS systems

Payment processing software

Job description

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.) in Orangeburg, SC seeks a Customer Service Representative (CSR) to enhance the in-store experience by supporting sales and service efforts. You will guide customers through the purchasing journey and maintain ongoing account support, collaborating with the store team to drive loyalty and revenue.

The role emphasizes strong customer service, communication, and organizational skills, with opportunities for advancement and participation in