In-Store Sales & Service Leader

Boot Barn; Indio (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Boot Barn is seeking a Key Holder to help create an outstanding in-store experience and support store leadership. You will drive selling culture, develop team skills, and assist with operations while upholding company values.

You will become an expert on product categories, communicate benefits to customers, and ensure accurate sales transactions and cash handling at the register. This role emphasizes leadership and teamwork within a busy retail environment.

Qualifications

• Must deliver excellent customer service and help build long-lasting relationships.

Responsibilities

• Foster a service and selling culture to exceed customer expectations.
• Become an expert in product categories and communicate features and benefits to customers.
• Maintain merchandising standards and assist with floor moves and displays.
• Process transactions accurately at the POS and manage cash with integrity.

Skills

Customer service

Leadership

Product knowledge

POS proficiency

Merchandising

Tools

POS system

Job description

Boot Barn is seeking a Key Holder to help create an outstanding in-store experience and support store leadership. You will drive selling culture, develop team skills, and assist with operations while upholding company values.

You will become an expert on product categories, communicate benefits to customers, and ensure accurate sales transactions and cash handling at the register. This role emphasizes leadership and teamwork within a busy retail environment.