In-Store Paint & Customer Care Specialist

Sherwin-Williams Co.

Steubenville (OH)

On-site

USD 17,000 - 22,000

Full time

5 days ago

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Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #1021 in Steubenville, OH. You will work with wholesale and retail customers to determine needs, answer questions about products, and recommend the right solutions. Resolve concerns, maintain high quality visuals, and help meet store sales goals.

The role is based at 121 S Hollywood Blvd, Steubenville, OH 43952. Evening and weekend availability may be required.

Qualifications

Minimum high school diploma or GED.
Ability to read, write, and communicate effectively; bilingual skills a plus.
Must have valid, unrestricted Driver’s License and be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Tint and mix products to customer specifications.
Stock shelves and set up displays.
Assist in deliveries as needed.