Paint & Customer Experience Specialist

The Sherwin-Williams Company; Van Wert (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company seeks a Customer Service Specialist for Store #1141 in Van Wert, OH. You will assist wholesale and retail customers, offer product recommendations, and help achieve sales targets while maintaining high store standards.

Responsibilities include processing transactions, stocking shelves, tinting/mixing products, and delivering excellent service. Must be able to lift up to 70 lbs and work evenings/weekends as needed.

Qualifications

• At least 18 years of age.
• Legally authorized to work in the country without sponsorship now or in the future.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work all scheduled hours, including evenings and weekends.
• Internal to Sherwin-Williams: must have at least a 'meets expectations' rating.
• Internal to Sherwin-Williams: must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist deliveries.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Spanish language

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company seeks a Customer Service Specialist for Store #1141 in Van Wert, OH. You will assist wholesale and retail customers, offer product recommendations, and help achieve sales targets while maintaining high store standards.

Responsibilities include processing transactions, stocking shelves, tinting/mixing products, and delivering excellent service. Must be able to lift up to 70 lbs and work evenings/weekends as needed.