Paint Store Customer Service & Sales Associate

Sherwin-Williams Co.; Fairborn (OH); On-site; USD 19,000 - 27,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for in-store support across several Ohio locations, including Fairborn. You will help wholesale and retail customers, answer questions, and recommend products to meet needs.

The role emphasizes high customer satisfaction and achieving sales goals. Responsibilities include processing transactions, stocking shelves, and maintaining displays while staying current on product features and store standards.

Qualifications

• Minimum age 18 years and legal right to work in the U.S.
• Experience in customer service or retail environments preferred
• Ability to lift up to 50 lbs and perform light physical tasks

Responsibilities

• Provide excellent customer service and assist customers in-store and over the phone
• Determine customer needs and recommend Sherwin-Williams products
• Process sales transactions accurately following store policies
• Maintain store displays and stock levels; assist with deliveries as needed
• Stay informed on product features and promotions to meet sales goals
• Ensure customer satisfaction and resolve concerns promptly

Skills

Customer service

Retail sales

Cash handling

Inventory awareness

Education

High school diploma or GED

Tools

POS systems

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for in-store support across several Ohio locations, including Fairborn. You will help wholesale and retail customers, answer questions, and recommend products to meet needs.

The role emphasizes high customer satisfaction and achieving sales goals. Responsibilities include processing transactions, stocking shelves, and maintaining displays while staying current on product features and store standards.