Multi-Location Paint & Customer Service Specialist

Sherwin-Williams; Grove City (OH); Sur place; USD 20 000 - 28 000; Plein temps

Résumé du poste

Sherwin-Williams is seeking a Customer Service Specialist to support retail and wholesale customers across a five-mile radius of Store #701153 in Grove City, OH. This full-time role focuses on helping customers choose the right Sherwin-Williams products, resolving issues, and maintaining store presentation.

The position offers cash handling, product knowledge, and potential career growth. The role emphasizes strong sales service, teamwork, and meeting store sales targets while staying compliant

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Connaissances

Customer service

Retail sales

Bilingual (Spanish)

Formation

High School diploma or GED

Outils

Tinting and mixing equipment

Stock handling

Description du poste

Sherwin-Williams is seeking a Customer Service Specialist to support retail and wholesale customers across a five-mile radius of Store #701153 in Grove City, OH. This full-time role focuses on helping customers choose the right Sherwin-Williams products, resolving issues, and maintaining store presentation.

The position offers cash handling, product knowledge, and potential career growth. The role emphasizes strong sales service, teamwork, and meeting store sales targets while staying compliant