In-Store Mobile Specialist - Tech & Customer Experience

T-Mobile US Inc.; Lee's Summit (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Job summary

T-Mobile US Inc. is hiring Store-in-Store Mobile Associates to be the face of our brand inside a warehouse/club kiosk. You’ll help customers stay connected by educating them on products, services, and benefits while delivering energetic, high-quality experiences in a fast-paced retail setting.

We offer a competitive base pay, annual stock grant, stock purchase plan, a 401(k), and comprehensive benefits. You’ll grow your career in an inclusive, employee-owned culture where every team member is

Qualifications

• High school diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Ability to work in a high-traffic retail environment.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment using digital tools.
• Complete training on store-in-store experience, products, and processes; share knowledge and operate store systems.
• Build rapport, trust, and loyalty with customers; follow up and refer potential customers to drive sales.

Skills

Communication

Relationship Building

Sales

Customer Service

Product Knowledge

Leadership

Coaching

Customer Engagement

Sales Techniques

Consultative Selling

Customer Needs Identification

Education

High School Diploma/GED (Required)

Job description

T-Mobile US Inc. is hiring Store-in-Store Mobile Associates to be the face of our brand inside a warehouse/club kiosk. You’ll help customers stay connected by educating them on products, services, and benefits while delivering energetic, high-quality experiences in a fast-paced retail setting.

We offer a competitive base pay, annual stock grant, stock purchase plan, a 401(k), and comprehensive benefits. You’ll grow your career in an inclusive, employee-owned culture where every team member is