In-Store Mobile Solutions Specialist

T-MOBILE USA, Inc.; Hiram (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Health insurance

Dental and vision

Parental leave

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store locations. The role focuses on engaging customers, educating them on T-Mobile products, and driving sales in a busy retail environment.

You will use digital tools to showcase solutions, onboard customers, and support store operations. The position requires a High School Diploma or GED and 6 months of customer service or sales experience; training is provided to develop product knowledge and sales skills.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools to educate and demonstrate T-Mobile solutions.
• Use solution-based selling to identify customer needs and showcase products and onboarding options.
• Complete training on in-store processes, promotions, and systems; learn to onboard customers and support store operations.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store locations. The role focuses on engaging customers, educating them on T-Mobile products, and driving sales in a busy retail environment.

You will use digital tools to showcase solutions, onboard customers, and support store operations. The position requires a High School Diploma or GED and 6 months of customer service or sales experience; training is provided to develop product knowledge and sales skills.