In-Store Mobile Solutions Consultant

T-Mobile US Inc.; Beechcliff (PA); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental and vision insurance

Discounts on mobile services and home

Stock grants for all employees

Descripción de la vacante

T-Mobile US Inc. seeks a Store-in-Store Mobile Associate to energize customer interactions in a warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and help them stay connected while delivering outstanding service.

You'll complete comprehensive training on products and store processes, develop rapport, and contribute to sales through referrals. This role requires a High School Diploma/GED and at least 6 months in customer service or retail sales.

Formación

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Ability to work in a high-traffic environment and learn quickly.

Responsabilidades

• Interact with a broad range of customers in a high-traffic retail setting, educating and showcasing value of benefits.
• Complete training on store-in-store experience, products, processes, and systems; perform knowledge sharing and store operations.
• Engage with customers, build rapport, drive sales activity, follow up, and manage referrals.

Conocimientos

Product Knowledge

Leadership

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

At least 18 years of age

Legally authorized to work in the US

Educación

High School Diploma/GED (Required)

Descripción del empleo

T-Mobile US Inc. seeks a Store-in-Store Mobile Associate to energize customer interactions in a warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and help them stay connected while delivering outstanding service.

You'll complete comprehensive training on products and store processes, develop rapport, and contribute to sales through referrals. This role requires a High School Diploma/GED and at least 6 months in customer service or retail sales.