In-Store Mobile Expert

T-MOBILE USA, Inc.; La Marque (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Employee stock grants

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of our brand inside a warehouse/club setting. You will educate customers, demonstrate products, and champion the value of member benefits in a fast-paced environment.

Join a team that thrives on energy, passion, and helping customers stay connected. You will learn continuously, support sales goals, and grow with the Un-carrier culture and benefits provided to all employees.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail setting is preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, using digital tools to educate customers and showcase the value of store benefits.
• Complete training on the store-in-store experience, products, processes, and systems; participate in skills practice, knowledge sharing, and store operations.

Skills

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Education

High School Diploma/GED (Required)

6 months customer service/sales experience (Preferred)

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of our brand inside a warehouse/club setting. You will educate customers, demonstrate products, and champion the value of member benefits in a fast-paced environment.

Join a team that thrives on energy, passion, and helping customers stay connected. You will learn continuously, support sales goals, and grow with the Un-carrier culture and benefits provided to all employees.