In-Store Mobile Expert — Tech, Sales & Service

T-Mobile; Denver (CO); Híbrido; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant

Employee stock purchase plan

Paid time off

Descripción de la vacante

T-Mobile' s Store-in-Store Mobile Associates are the face of the brand in a warehouse/club kiosk setting, delivering energy, passion, and expertise to every customer interaction. You will educate, demonstrate, and recommend solutions while thriving in a fast-paced, high-traffic environment.

Education required is a High School Diploma or GED, with 6 months of customer service or retail sales experience preferred.

Formación

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsabilidades

• Proactively engages with a broad range of customers in a highly-traffic retail environment. Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. Learn and improve to provide the best possible customer experience.
• You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to drive sales activity in your location, follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Conocimientos

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Age 18+

Authorized to work in US

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile' s Store-in-Store Mobile Associates are the face of the brand in a warehouse/club kiosk setting, delivering energy, passion, and expertise to every customer interaction. You will educate, demonstrate, and recommend solutions while thriving in a fast-paced, high-traffic environment.

Education required is a High School Diploma or GED, with 6 months of customer service or retail sales experience preferred.