Store-in-Store Mobile Expert

T-Mobile; Nampa (ID); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health, dental and vision insurance

Stock options

Job summary

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to be the face of T-Mobile inside a warehouse/club kiosk. You will bring energy, passion, and expertise to every customer interaction in a high-traffic, tech-evolving environment.

You will educate, demonstrate, and recommend solutions while building rapport and driving sales. A High School Diploma/GED and at least 6 months' customer service or retail experience are preferred.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. You will proactively attract potential customers to drive sales activity and follow up with customers, collect referrals, handle Be Back processes, and build relationships.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

At least 18 years of age

Legally authorized to work in the US

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to be the face of T-Mobile inside a warehouse/club kiosk. You will bring energy, passion, and expertise to every customer interaction in a high-traffic, tech-evolving environment.

You will educate, demonstrate, and recommend solutions while building rapport and driving sales. A High School Diploma/GED and at least 6 months' customer service or retail experience are preferred.