In-Store Loan Support & Service Pro

LoanMax Title Loans; Lansing (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers at our Lansing, KS store. You will explain loan products, evaluate vehicles, manage accounts, and ensure timely payments with courteous communication.

The role emphasizes strong service and compliance with company policies. The position offers full-time hours, a stable schedule, and opportunities for growth.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is preferred but not required.
• Computer and data entry experience is preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Positive attitude

Excellent communication skills

Detail-oriented

Education

High school diploma or equivalent

Tools

Computer and data entry experience

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers at our Lansing, KS store. You will explain loan products, evaluate vehicles, manage accounts, and ensure timely payments with courteous communication.

The role emphasizes strong service and compliance with company policies. The position offers full-time hours, a stable schedule, and opportunities for growth.