In-Store Customer Service & Loan Specialist

Loan Max Title Loans; Lansing (KS); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Paid training

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS. The role involves assisting borrowers, evaluating vehicles for loan eligibility, and handling payments with regular customer follow-up.

Full-time in-store position with on-site hours. A positive attitude and strong communication skills are essential, with training provided and opportunities for growth within the company.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills and a positive attitude.
• Experience in customer service preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Data entry

Detail oriented

Positive attitude

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS. The role involves assisting borrowers, evaluating vehicles for loan eligibility, and handling payments with regular customer follow-up.

Full-time in-store position with on-site hours. A positive attitude and strong communication skills are essential, with training provided and opportunities for growth within the company.