In-Store Loan Customer Service Specialist

LoanMax Title Loans; Eudora (KS); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Medical, dental, vision, and other...

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers and customers with questions about loan products, evaluate vehicles, and manage accounts. The role emphasizes courteous communication and adherence to company policies.

This in-store position offers a full-time schedule with benefits and opportunities for growth. The team values honesty, professionalism, and reliable service for our customers.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers and customers with questions about loan products, evaluate vehicles, and manage accounts. The role emphasizes courteous communication and adherence to company policies.

This in-store position offers a full-time schedule with benefits and opportunities for growth. The team values honesty, professionalism, and reliable service for our customers.