In-Store Lead & Customer Experience Champion

Bath & Body Works; Hendersonville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% Discount

DailyPay

Job summary

Bath & Body Works in Hendersonville, TN is seeking a proactive Key Holder to support delivering sales plans through effective store and operations tasks. You will be part of the front line of our field leadership, owning customer connections and ensuring brand standards across the floor.

The role emphasizes leadership on duty, coaching teammates, and maintaining safe, clean, and engaging shopping experiences, while showing our values and delivering exceptional customer service every day.

Qualifications

• High school diploma, GED, or relevant work experience.

Responsibilities

• Lead delegated leadership tasks by the Store Manager, including acting as Manager on Duty when scheduled.
• Provide individual and team feedback to managers.
• Deliver exceptional in-store customer experiences through selling; demonstrate Our Values and product knowledge.
• Display knowledge of products, policies, and store strategies.
• Set daily shift directions for the team as they arrive.
• Open/close routines, bank deposits, shipments, and disseminate directives.

Skills

Customer service

Leadership

Sales experience

Communication

Coaching

Flexibility

Education

High school diploma or GED

Job description

Bath & Body Works in Hendersonville, TN is seeking a proactive Key Holder to support delivering sales plans through effective store and operations tasks. You will be part of the front line of our field leadership, owning customer connections and ensuring brand standards across the floor.

The role emphasizes leadership on duty, coaching teammates, and maintaining safe, clean, and engaging shopping experiences, while showing our values and delivering exceptional customer service every day.