Retail Key Holder - Lead Store & Elevate Customer Experience

Bath & Body Works; Antioch (TN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

DailyPay

Tuition-free education with Guild

Medical, dental, vision benefits

40% merchandise discount

Job summary

Bath & Body Works in Antioch, TN is seeking a Key Holder to support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.
• Effective communication skills and adaptability.

Responsibilities

• Lead delegated store leadership tasks and act as Manager on Duty when scheduled.
• Provide performance feedback to managers.
• Drive in-store customer experiences through strong product knowledge and selling behaviors.
• Demonstrate knowledge of products, policies, and store strategies.
• Set daily goals and directions for the team.
• Handle opening/closing routines and communicate company directives.
• Engage with customers to uncover needs and provide personalized recommendations.
• Assist with floorset execution and marketing placement.
• Maintain safety, cleanliness, and store appearance.

Skills

Customer focus

Sales experience

Leadership

Communication

Coaching

Education

High school diploma or GED

Tools

POS systems

Job description

Bath & Body Works in Antioch, TN is seeking a Key Holder to support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it.