In-Store Home Improvement Consultant

Lowe's; Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Sales Specialist in the United States (Dallas area) to greet customers, understand project needs, and guide them to the best solutions. You’ll become the product expert, explain specifications, promotions, and financing options to close sales, while delivering exceptional service across designated departments.

Expect active engagement with customers, vendors, and team members, with opportunities to advance through training and benefit programs.

Qualifications

• High School Diploma or GED.
• 1 year of customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external experience in customer-facing sales or 18 months Lowe’s retail if education not met).
• 1 year of sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with/without accommodation.
• Obtain sales-related licensure or registration if required by law (Lowe’s will support and fund this).

Responsibilities

• Provide SMART customer service by understanding needs and communicating advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training and coaching around development needs.
• Complete other duties as assigned.

Skills

Customer service

Sales

Communication

Stamina

Education

High School Diploma or GED

Job description

Lowe’s is hiring a Sales Specialist in the United States (Dallas area) to greet customers, understand project needs, and guide them to the best solutions. You’ll become the product expert, explain specifications, promotions, and financing options to close sales, while delivering exceptional service across designated departments.

Expect active engagement with customers, vendors, and team members, with opportunities to advance through training and benefit programs.