In-Store Experience Lead & Sales Coach

Boot Barn; Lutz (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Boot Barn in Florida (Lutz) is seeking a Key Holder to deliver an exceptional in-store experience and support store leadership. You will become a product knowledge expert, drive a selling culture, and help exceed sales goals through teamwork.

This role emphasizes service, merchandising, and adherence to company policies, with opportunities to develop leadership and operational skills in a fast-paced retail environment.

Qualifications

• Customer service and selling skills
• Leadership and team development
• Product knowledge and selling skills

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in product categories; communicate product features and benefits to customers.
• Maintain and achieve measurable goals (UPT, ADT, add-ons, data capture).
• Be informed of current promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, displays and store housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Accurately complete all sales transactions and manage cash at POS.

Job description

Boot Barn in Florida (Lutz) is seeking a Key Holder to deliver an exceptional in-store experience and support store leadership. You will become a product knowledge expert, drive a selling culture, and help exceed sales goals through teamwork.

This role emphasizes service, merchandising, and adherence to company policies, with opportunities to develop leadership and operational skills in a fast-paced retail environment.