In-Store Customer Support Specialist - Loans (Full-Time)

LoanMax Title Loans; Bonner Springs (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other福利 (

beginning on the 91st day ofemployment

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan questions, vehicle evaluations, and payments. You will maintain clear communication and ensure policy compliance while delivering friendly, professional service.

This full-time in-store role offers a stable schedule, opportunities for career growth, and benefits starting after enrollment. Excellent communication and attention to detail are essential for success.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to work full-time schedule listed above.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Full-time availability

Positive attitude

Excellent communication

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan questions, vehicle evaluations, and payments. You will maintain clear communication and ensure policy compliance while delivering friendly, professional service.

This full-time in-store role offers a stable schedule, opportunities for career growth, and benefits starting after enrollment. Excellent communication and attention to detail are essential for success.