In-Store Loan Service Specialist - Full-Time Growth

LoanMax Title Loans; Riverside (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan-related questions, evaluate vehicles, manage loans and payments, and maintain regular communications about accounts. The role emphasizes honest, respectful service and compliance with policies.

Responsibilities include in-person and phone support, explaining loan options, processing applications, data entry, and making courtesy calls as needed.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Positive attitude

Excellent communication

Detail-oriented

Full-time availability

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan-related questions, evaluate vehicles, manage loans and payments, and maintain regular communications about accounts. The role emphasizes honest, respectful service and compliance with policies.

Responsibilities include in-person and phone support, explaining loan options, processing applications, data entry, and making courtesy calls as needed.