In-Store Customer Service & Loan Support

LoanMax Title Loans; Pleasant Valley (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91st day

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to support borrowers in-store and by phone. You will evaluate vehicle details, help manage loans and payments, and maintain accurate customer records with a focus on compliance and courtesy communication.

The role emphasizes honest, respectful service aligned with company policies. Full-time hours, comprehensive training, and opportunities for growth are offered.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills and a professional demeanor.
• Detail-oriented and organized with strong data entry accuracy.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls and ensure policy compliance.

Skills

Excellent communication

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Computer and data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to support borrowers in-store and by phone. You will evaluate vehicle details, help manage loans and payments, and maintain accurate customer records with a focus on compliance and courtesy communication.

The role emphasizes honest, respectful service aligned with company policies. Full-time hours, comprehensive training, and opportunities for growth are offered.