In-Store Customer Service Specialist – Loans

LoanMax Title Loans; De Soto (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other vol

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, evaluate vehicles, manage loans and payments, and maintain regular communication regarding accounts.

The role emphasizes delivering honest, respectful service, with full-time in-store hours and comprehensive benefits. Previous experience is helpful but not required, and a strong work ethic is valued.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Excellent communication

Detail-oriented

Positive attitude

Teamwork

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, evaluate vehicles, manage loans and payments, and maintain regular communication regarding accounts.

The role emphasizes delivering honest, respectful service, with full-time in-store hours and comprehensive benefits. Previous experience is helpful but not required, and a strong work ethic is valued.