Full-Time In-Store Customer Care Specialist | Loans

LoanMax Title Loans; Eudora (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers with loan products, evaluate vehicles, manage loans and payments, and maintain communication about accounts. The role emphasizes honest, respectful service and compliance with policies and laws.

The position offers full-time hours, in-store work, and benefits beginning after 91 days of employment, with paid holidays and vacation among the perks.

Qualifications

• Must have excellent communication skills and a positive attitude.
• Detail-oriented with strong organizational abilities.
• High school diploma or equivalent required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Education

High school diploma or equivalent

Tools

Data entry systems

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers with loan products, evaluate vehicles, manage loans and payments, and maintain communication about accounts. The role emphasizes honest, respectful service and compliance with policies and laws.

The position offers full-time hours, in-store work, and benefits beginning after 91 days of employment, with paid holidays and vacation among the perks.