In-Store Customer Support Specialist

LoanMax Title Loans; Smithville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan products, vehicle evaluations, ledger management, and payments. You will maintain proactive communication regarding customer accounts and ensure policy compliance.

The role emphasizes courteous, honest service and strong interpersonal skills, with full-time in-store hours and opportunity for professional growth.

Qualifications

• Must have strong customer service skills.
• Excellent verbal and written communication abilities.
• Attention to detail and organized work style.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Detail orientation

Education

High school diploma or equivalent

Tools

Computer and data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan products, vehicle evaluations, ledger management, and payments. You will maintain proactive communication regarding customer accounts and ensure policy compliance.

The role emphasizes courteous, honest service and strong interpersonal skills, with full-time in-store hours and opportunity for professional growth.