In-Store Customer Support Specialist — Growth & Benefits

LoanMax Title Loans; Shawnee (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable schedule

Career growth opportunities

Medical, dental, vision benefits (91st

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain communication about accounts. The role emphasizes honest, respectful service and compliance with policies.

The position offers full-time in-store hours, competitive pay, 6 paid holidays, paid vacation, and on-the-job training.

Qualifications

• Must have strong communication skills and a positive attitude.
• Detail-oriented, organized, and reliable team member.
• Excellent interpersonal and written communication abilities.
• Experience with data entry and computer skills preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Organized

Strong work ethic

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain communication about accounts. The role emphasizes honest, respectful service and compliance with policies.

The position offers full-time in-store hours, competitive pay, 6 paid holidays, paid vacation, and on-the-job training.