In-Store Customer Service Advocate | Full-Time, Growth

LoanMax Title Loans; Platte City (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits package

Job summary

LoanMax Title Loans seeks a Customer Service Representative to assist potential borrowers and customers with questions about loan products, vehicle evaluations, payments, and account updates. You will maintain regular communication, perform courtesy calls, and ensure policy compliance.

Our team values honesty, respectful service, and long-term commitment. This is a full-time in-store role with set hours and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Computer and data entry experience preferred.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans seeks a Customer Service Representative to assist potential borrowers and customers with questions about loan products, vehicle evaluations, payments, and account updates. You will maintain regular communication, perform courtesy calls, and ensure policy compliance.

Our team values honesty, respectful service, and long-term commitment. This is a full-time in-store role with set hours and growth opportunities.