In-Store Customer Support Specialist | Full-Time Growth

LoanMax Title Loans; Riverside (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Medical, dental, vision benefits

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payments. The role emphasizes accurate data entry, courtesy calls when needed, and compliance with company policies and applicable laws.

As a team member, you will handle in-person and phone inquiries, explain terms, manage accounts, and contribute to delivering honest, respectful service across our network.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Attention to detail

Organization

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payments. The role emphasizes accurate data entry, courtesy calls when needed, and compliance with company policies and applicable laws.

As a team member, you will handle in-person and phone inquiries, explain terms, manage accounts, and contribute to delivering honest, respectful service across our network.