In-Store Customer Service Specialist | Full-Time Growth

LoanMax Title Loans; Smithville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products and vehicle evaluations. You will manage accounts, payments, and communications to ensure timely updates and compliance with policies.

The role emphasizes accuracy, friendly service, and professionalism in person and over the phone, with a stable full-time schedule and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to pass a company background screening.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Detail-oriented

Positive attitude

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products and vehicle evaluations. You will manage accounts, payments, and communications to ensure timely updates and compliance with policies.

The role emphasizes accuracy, friendly service, and professionalism in person and over the phone, with a stable full-time schedule and opportunities for growth.