In-Store Customer Service Specialist | Growth & Stability

LoanMax Title Loans; Weatherby Lake (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers with loan products, vehicle evaluations, and payment management. You will maintain regular communication and ensure policy compliance while delivering honest, respectful service.

The role emphasizes accurate data entry, courteous communication, and in-store support. The position is full-time with a stable schedule and opportunities for career growth.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Positive attitude and strong work ethic.
• Detail-oriented and organized.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Attention to detail

Organizational skills

Data entry

Computer literacy

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers with loan products, vehicle evaluations, and payment management. You will maintain regular communication and ensure policy compliance while delivering honest, respectful service.

The role emphasizes accurate data entry, courteous communication, and in-store support. The position is full-time with a stable schedule and opportunities for career growth.