In-Store Customer Support Specialist — Full-Time Growth

LoanMax Title Loans; Atchison (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other vol

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain regular contact about accounts.

This role emphasizes courteous calls, compliance with policies, and delivering honest, respectful service to customers in a fast-paced store environment.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills are essential.
• Detail-oriented and organized work style is expected.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Excellent communication

Detail oriented

Positive attitude

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain regular contact about accounts.

This role emphasizes courteous calls, compliance with policies, and delivering honest, respectful service to customers in a fast-paced store environment.