Customer Service Specialist – Full-Time Growth Path

LoanMax Title Loans; Riverside (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Career growth opportunities

Benefits after 91st day

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and communicate regularly about accounts. This in-store, full-time role emphasizes honest, respectful service to our customers.

Our team values a positive attitude, strong communication, and meticulous record-keeping. The company offers in-store training, competitive pay, holidays, vacation, and career

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and communicate regularly about accounts. This in-store, full-time role emphasizes honest, respectful service to our customers.

Our team values a positive attitude, strong communication, and meticulous record-keeping. The company offers in-store training, competitive pay, holidays, vacation, and career