Customer Care Specialist - Growth & Stability (Full-Time)

LoanMax Title Loans; Weston (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth opportunities

Medical, dental and vision benefits (b

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, evaluate vehicles, and manage loan accounts. You will communicate regularly to ensure accurate payments and adherence to company policies.

The role emphasizes in-store, full-time work with a strong focus on honest, respectful service to customers and adherence to procedures and compliance requirements.

Qualifications

• High school diploma or equivalent required.
• Full-time store schedule listed above.
• Excellent communication skills required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, evaluate vehicles, and manage loan accounts. You will communicate regularly to ensure accurate payments and adherence to company policies.

The role emphasizes in-store, full-time work with a strong focus on honest, respectful service to customers and adherence to procedures and compliance requirements.