In-Store Customer Care Specialist (Loans)

LoanMax Title Loans; Pleasant Valley (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and account management. This in-store role emphasizes courteous communication and accurate data entry in a fast-paced environment.

Responsibilities include explaining loan terms, processing applications, handling payments, and ensuring compliance with company policies and laws.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills and strong work ethic.
• Background screening may be required by the company.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Detail-oriented

Organized

Positive attitude

Strong work ethic

Education

High school diploma or equivalent

Tools

Computer and data entry experience

Job description

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and account management. This in-store role emphasizes courteous communication and accurate data entry in a fast-paced environment.

Responsibilities include explaining loan terms, processing applications, handling payments, and ensuring compliance with company policies and laws.