In-Store Customer Solutions Sales Associate

CFO Trane U.S. Inc.-CFO; Fresno (CA); On-site; USD 44,000 - 89,000; Full time

Job summary

Trane Technologies in Fresno, CA is seeking a Customer Sales Associate to serve as the trusted advisor in Trane Supply stores, helping customers with parts and equipment, resolving issues, and delivering high-quality parts and solutions promptly. To excel, you should understand our product offerings, consistently hit sales goals, and take ownership of the order management process for smooth transactions.

You will maintain product knowledge, deliver a premier customer experience, and thrive in a

Qualifications

• H.S. Diploma or GED required.
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer-focused environment with emphasis on service and safety.
• Proven ability to build customer relationships and handle challenging situations.

Responsibilities

• Provide support to customers and resolve problems to ensure satisfaction.
• Partner with customers to grow sales by identifying related products or add-on extensions.
• Process customer orders and respond to inquiries, questions or complaints regarding parts and supply offerings.
• Keep knowledge of Trane products and promotions to provide a premier customer experience and drive sales.
• Interact with customers on the phone and in person.
• Execute quote and order management processes with accuracy to expedite fulfillment.
• Assist with warehouse/inventory management as needed.
• Flexibility to work overtime/weekends as required.

Skills

Inside sales

Customer service

Relationship building

Problem solving

Education

High School Diploma or GED

Job description

Trane Technologies in Fresno, CA is seeking a Customer Sales Associate to serve as the trusted advisor in Trane Supply stores, helping customers with parts and equipment, resolving issues, and delivering high-quality parts and solutions promptly. To excel, you should understand our product offerings, consistently hit sales goals, and take ownership of the order management process for smooth transactions.

You will maintain product knowledge, deliver a premier customer experience, and thrive in a