In-Store Customer Service Specialist — Paid Training & Growth

Community Choice Financial Family of Brands; Kennesaw (GA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand career opportunities

Educational reimbursement

Medical insurance options with telemed

401(k) and Roth 401(k) with company 匹

Life and AD&D insurance

Voluntary benefits package

Employee assistance program

Discount marketplace

Paid time off starting at 12 days

Job summary

Community Choice Financial Family of Brands in Kennesaw, GA is seeking a Customer Service Representative to assist customers with payments, check cashing, and money transfers in a fast-paced in-store environment. You will receive hands-on training and have opportunities to grow across our eleven brands nationwide.

You will build relationships with customers, process transactions accurately, and help them access short-term financial solutions while upholding service standards and compliance.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency with phones, POS system, and Microsoft Office.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information into POS system with precision.
• Assist in customer account management and payments while maintaining security protocols.

Skills

Customer service

Communication

Data entry

POS system

Cash handling

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Community Choice Financial Family of Brands in Kennesaw, GA is seeking a Customer Service Representative to assist customers with payments, check cashing, and money transfers in a fast-paced in-store environment. You will receive hands-on training and have opportunities to grow across our eleven brands nationwide.

You will build relationships with customers, process transactions accurately, and help them access short-term financial solutions while upholding service standards and compliance.