Customer Service Champion — Paid Training & Growth

Community Choice Financial Family of Brands; East Point (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Learning platform access

Cross-brand career opportunities

Key Holder Program

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) retirement plan

Life and AD&D insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off 12 days

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative at our Atlanta, GA location. You will help customers access financial solutions, process transactions, and provide a positive in-store experience.

Training and development are emphasized to support long-term advancement across our national network. The role involves handling POS transactions, data entry, and routine customer interactions in a fast-paced environment, with full-time in-person schedules

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver’s license, auto insurance, and a personal vehicle for daily use (mileage reimbursed).
• Background checks as per applicable law.
• Able to meet physical demands, including standing up to 90% of the time and lifting up to 25 lbs.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information precisely in the POS system.
• Support on-site and community events and assist in-store duties.
• Maintain store appearance and security procedures, including cash handling where required.
• Comply with all company policies and local, state, and federal laws.

Skills

Verbal & written communication

Attention to detail

Data entry

POS system

Microsoft Office

Customer service

18+ years age requirement

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative at our Atlanta, GA location. You will help customers access financial solutions, process transactions, and provide a positive in-store experience.

Training and development are emphasized to support long-term advancement across our national network. The role involves handling POS transactions, data entry, and routine customer interactions in a fast-paced environment, with full-time in-person schedules