In-Store CSR & Cash Handling Specialist

Community Choice Financial Family of Brands; Morrow (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand opportunities

Education reimbursement

401(k) and Roth 401(k)

Life and AD&D insurance

Dental and vision coverage

Mental health resources

Job summary

Community Choice Financial Family of Brands in Atlanta, GA is seeking a Customer Service Representative to process in-store transactions and build customer relationships. This entry‑level role includes hands‑on training, development, and cross-brand opportunities across the country.

You’ll handle check cashing, money transfers, and payments, with a focus on accuracy and friendly service in a fast‑paced environment. Full‑time, in‑person work with benefits is provided.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry with attention to detail.
• Proficiency with phones, POS system, MS Office, and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle for workday use.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in a POS system.
• Build new business through daily call campaigns.
• Assist in account management and collections by accepting payments.

Skills

Verbal communication

Written communication

Data entry

POS system

Microsoft Office

18+ age

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Atlanta, GA is seeking a Customer Service Representative to process in-store transactions and build customer relationships. This entry‑level role includes hands‑on training, development, and cross-brand opportunities across the country.

You’ll handle check cashing, money transfers, and payments, with a focus on accuracy and friendly service in a fast‑paced environment. Full‑time, in‑person work with benefits is provided.