In-Store Customer Service Pro — Loans

LoanMax Title Loans; Platte City (MO); On-site; USD 42,981,000 - 45,957,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time stable schedule

Career growth opportunities

Benefits starting after 91st day

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with loan-related questions, evaluate vehicles, and manage accounts. The role emphasizes honest, respectful service and strong communication.

The position is full-time and in-store, with standard hours and potential benefits after eligibility. Training is provided, and employment includes opportunities for career growth within the company.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Full-time availability

Education

High school diploma or equivalent

Tools

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with loan-related questions, evaluate vehicles, and manage accounts. The role emphasizes honest, respectful service and strong communication.

The position is full-time and in-store, with standard hours and potential benefits after eligibility. Training is provided, and employment includes opportunities for career growth within the company.