In-Store Customer Experience Pro — Growth & Benefits

LoanMax Title Loans; Gladstone (MO); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91 days

Résumé du poste

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and current customers with loan questions, evaluate vehicles, and manage accounts. You will communicate clearly, ensure accurate payments, and perform data entry with attention to detail.

The role emphasizes courteous service, compliance with company policies, and maintaining records. A full-time in-store schedule is offered with growth opportunities and benefits after the initial period.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsabilités

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Connaissances

Communication skills

Positive attitude

Strong work ethic

Detail-oriented

Formation

High school diploma

Description du poste

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and current customers with loan questions, evaluate vehicles, and manage accounts. You will communicate clearly, ensure accurate payments, and perform data entry with attention to detail.

The role emphasizes courteous service, compliance with company policies, and maintaining records. A full-time in-store schedule is offered with growth opportunities and benefits after the initial period.