In-Store Customer Experience Specialist | POS & Training

Nordstrom, Inc.; Cherry Hill Township (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Cherry Hill, NJ, is seeking a customer-focused associate to deliver friendly service, handle returns, and support order pickup. You will process transactions accurately on the register and help teammates through POS training.

You will mentor new hires, protect customer information, and promote loyalty programs. Hours vary, including evenings and weekends, with a team-oriented, safety-conscious environment.

Qualifications

• Strong customer service and relationship-building skills.
• Experience with POS/register operations and training new hires.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Provide friendly service, resolve returns, and support order pickup.
• Process transactions accurately using POS and store systems.
• Mentor new employees on the register.
• Protect customer privacy and security.
• Promote Nordstrom Loyalty and new tools.
• Hours vary, including evenings and weekends.

Skills

Relationship building

POS training

Clear communication

Team collaboration

Security awareness

Tools

POS systems

Store systems

Mobile devices (iOS/Android)

Job description

Nordstrom, Inc. in Cherry Hill, NJ, is seeking a customer-focused associate to deliver friendly service, handle returns, and support order pickup. You will process transactions accurately on the register and help teammates through POS training.

You will mentor new hires, protect customer information, and promote loyalty programs. Hours vary, including evenings and weekends, with a team-oriented, safety-conscious environment.