Customer Experience Pro - Full-Time, Growth & Benefits

LoanMax Title Loans; Leavenworth (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time work schedule

Career growth opportunities

Medical, dental, vision benefits

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluation, and payment processing. You will maintain regular communication, perform data entry, and ensure policy compliance.

The role offers full-time hours with in-store work, opportunities for career growth, and a benefits package after onboarding. Strong communication and reliability are essential for success.

Qualifications

• Excellent communication skills are required and you should engage with customers clearly and professionally.
• Positive attitude and strong work ethic are essential for daily store operations.
• Attention to detail helps maintain accurate records and processes.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluation, and payment processing. You will maintain regular communication, perform data entry, and ensure policy compliance.

The role offers full-time hours with in-store work, opportunities for career growth, and a benefits package after onboarding. Strong communication and reliability are essential for success.