In-Store Customer Experience Concierge

Intuit, Inc.; Texas; Presencial; USD 28.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Savings Plan with company match

Health benefits including medical, and

Comprehensive paid time off

Employee Stock Purchase Plan

Employee Assistance Programs

Discounts on Intuit products

Birthday off

Descripción de la vacante

Intuit, Inc. is seeking a hospitality-focused Customer Advisor for our Texas stores. You will be a personable host and navigator, connecting customers with the right TurboTax expert and ensuring a high-touch, welcoming experience from arrival through hand-off.

This role emphasizes listening, empathy, and proactive assistance. You’ll be part of a year-round, non-exempt team with seasonal variations. Strong communication and a customer-first mindset are essential to succeed in a fast-paced retail

Formación

• 3+ years in hospitality or high-touch customer-facing roles.
• Strong communication and empathy skills.
• High school diploma or GED.
• Experience in hospitality/retail service preferred.

Responsabilidades

• Warmly greet customers and set a welcoming tone.
• Listen and ask questions to understand needs.
• Guide customers to the right service or expert.
• Accompany customers through the experience with clear touchpoints.
• Reduce friction and resolve questions.
• Follow up to ensure needs are met.

Conocimientos

Hospitality

Customer service

Communication

Empathy

Educación

High school diploma or GED

Descripción del empleo

Intuit, Inc. is seeking a hospitality-focused Customer Advisor for our Texas stores. You will be a personable host and navigator, connecting customers with the right TurboTax expert and ensuring a high-touch, welcoming experience from arrival through hand-off.

This role emphasizes listening, empathy, and proactive assistance. You’ll be part of a year-round, non-exempt team with seasonal variations. Strong communication and a customer-first mindset are essential to succeed in a fast-paced retail