In-Store Customer Care & Growth Specialist

Ccffamilyofbrands; Dayton (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Education reimbursement

Medical insurance options

401(k) retirement plan

Life and AD&D insurance

Paid time off

Casual dress code

Job summary

CheckSmart in Dayton, OH is hiring a Customer Service Representative to help customers access financial solutions and process transactions in-store. You’ll receive hands-on training, coaching, and opportunities for growth across multiple brands.

The role emphasizes customer service, accuracy, and compliance in a fast-paced environment, with a 40-hour work week and weekend visibility. A friendly dress code and benefits accompany the position.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Meticulous attention to detail and accurate data entry.
• Proficient with phones, POS, and Microsoft Office.
• Must be at least 18 years old (19 in Alabama).
• Background checks required.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Assist in customer account management and collections.
• Enter and maintain customer information in the POS system.
• Participate in on-site events and store errands.
• Maintain store appearance and cleanliness.
• Follow security procedures for vault and cash drawer.
• Comply with company policies and laws.
• Attend ongoing training and stay updated on changes.
• Maintain full-time in-person attendance, including weekends.

Skills

Customer service

Communication skills

Data entry accuracy

Multitasking

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

CheckSmart in Dayton, OH is hiring a Customer Service Representative to help customers access financial solutions and process transactions in-store. You’ll receive hands-on training, coaching, and opportunities for growth across multiple brands.

The role emphasizes customer service, accuracy, and compliance in a fast-paced environment, with a 40-hour work week and weekend visibility. A friendly dress code and benefits accompany the position.