In-Store Financial Solutions Specialist

CCF Family of Brands; Lorain (OH); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Key Holder Program

Performance-based advancement

Educational Reimbursement

Medical insurance options with telemed

401(k) with company match

Life and AD&D insurance

Voluntary benefits package

Employee Assistance Program

Discount Marketplace

Paid time off 12 days first year

Casual dress code (jeans & sneakers)

Job summary

CheckSmart in Lorain, OH is seeking a Customer Service Representative to help customers access financial solutions. You will process transactions, maintain accurate data in the POS system, and deliver exceptional in-store experiences in a fast-paced environment.

This entry-level role offers hands-on training, development opportunities, and a clear path for advancement within the CCFFamily of Brands. Expect a full-time schedule, with weekend shifts and a supportive team culture.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Professional demeanor with customers and colleagues.
• Ability to enter data accurately.
• Proficiency with POS and office software.
• Must be at least 18 years of age.

Responsibilities

• Connect with customers to build relationships and drive repeat business.
• Review, validate, and process customer transactions accurately.
• Assist in managing customer accounts and appointments.
• Enter and maintain customer information in the POS system.
• Support on-site errands and community events as needed.
• Maintain store appearance and enforce security procedures.
• Adhere to company policies and compliance requirements.
• Work a full-time in-person schedule, including weekends.

Skills

Customer service

Communication skills

Data entry accuracy

POS system proficiency

Microsoft Office

Bilingual EN/ES

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Phone systems

Job description

CheckSmart in Lorain, OH is seeking a Customer Service Representative to help customers access financial solutions. You will process transactions, maintain accurate data in the POS system, and deliver exceptional in-store experiences in a fast-paced environment.

This entry-level role offers hands-on training, development opportunities, and a clear path for advancement within the CCFFamily of Brands. Expect a full-time schedule, with weekend shifts and a supportive team culture.