In-Store CSR with Growth Path & Training

Community Choice Financial Family of Brands; Saint Augustine (FL); Vor Ort; USD 32.000 - 35.000; Vollzeit

Benefits dieser Stelle

Paid on-the-job training

Educational reimbursement

401(k) with company match

Life and AD&D insurance

Medical insurance options

Zusammenfassung

Community Choice Financial® Family of Brands’ InstaLoan in St Augustine, FL is hiring a Customer Service Representative to help customers with transactions and in-store service.

You will receive hands-on training, work in a fast-paced team, and have opportunities for advancement across the brand network.

This entry-level role requires a high school diploma, strong communication, data entry, and reliability with a 40-hour workweek.

Qualifikationen

• High school diploma or equivalent required.
• Excellent verbal and written communication skills and professional demeanor.
• Meticulous attention to detail and accurate data entry.
• Proficiency using phones, POS system, Microsoft Office and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background check required in accordance with applicable law.
• Ability to meet physical demands including standing and moving items up to 25 pounds.

Aufgaben

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information accurately into the POS system.
• Build new business by completing daily call campaigns.
• Assist in account management and collections by accepting payments and appointments.
• Maintain store appearance and cleanliness to enhance customer experience.
• Uphold compliance with company policies and applicable laws.

Kenntnisse

Verbal communication

Written communication

Attention to detail

Data entry

Customer service

Multi-tasking

Ausbildung

High school diploma or equivalent

Tools

POS system

Microsoft Office

Jobbeschreibung

Community Choice Financial® Family of Brands’ InstaLoan in St Augustine, FL is hiring a Customer Service Representative to help customers with transactions and in-store service.

You will receive hands-on training, work in a fast-paced team, and have opportunities for advancement across the brand network.

This entry-level role requires a high school diploma, strong communication, data entry, and reliability with a 40-hour workweek.