Retail Computer Technician & PC Builder

Micro Center; Fairfax (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

Employee Discount

Tuition Reimbursement and Education

Paid Time Off

401(k) Retirement Plan with Company 8

Vendor and Company Training

Clear Career Growth

Job summary

Micro Center is seeking a Retail Computer Technician in Fairfax, VA. You’ll help customers maximize technology through expert troubleshooting, repair recommendations, and friendly service across their shopping experience.

You’ll diagnose and repair devices, assemble custom PCs, and provide guidance on products and warranties while staying current with new tech offerings. This is a fast-paced, hands-on retail role with growth potential.

Qualifications

• High School diploma or equivalent; 1 year of related computer service or tech support preferred.
• Certifications are preferred and must be obtained within 90 days of hire.
• Excellent communication and interpersonal skills with multitasking ability.
• Able to stand and lift up to 100 lb for hardware service.

Responsibilities

• Provide in-person consultations and troubleshooting at service counters.
• Recommend service solutions such as data backups and extended warranties.
• Diagnose and document hardware or software issues on various devices.
• Assemble custom computers with BYO sales team.
• Maintain certifications and stay updated on products.
• Handle transactions and keep a clean, organized work area.
• Communicate service events clearly to customers via multiple channels.

Skills

Customer service

Technical troubleshooting

Communication skills

Repair guidance

Build PCs

Education

High School diploma or equivalent

Tools

Screwdrivers

Soldering irons

Heat guns

OS/BIOS troubleshooting

Job description

Micro Center is seeking a Retail Computer Technician in Fairfax, VA. You’ll help customers maximize technology through expert troubleshooting, repair recommendations, and friendly service across their shopping experience.

You’ll diagnose and repair devices, assemble custom PCs, and provide guidance on products and warranties while staying current with new tech offerings. This is a fast-paced, hands-on retail role with growth potential.