In-Store Client Advisor & Brand Ambassador

TravisMathew, LLC; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote sales culture to achieve KPIs and profitability goals.

You will engage with clients, build repeat business, and stay knowledgeable about apparel each season. This role requires working non-traditional hours including weekends and holidays.

Join a brand rooted in Southern California lifestyle and contribute to a team focused on delivering exceptional service.

Qualifications

• Minimum 1 year of experience in a client services role.
• Ability to maintain composure and deliver exceptional service.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Communication

Teamwork

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote sales culture to achieve KPIs and profitability goals.

You will engage with clients, build repeat business, and stay knowledgeable about apparel each season. This role requires working non-traditional hours including weekends and holidays.

Join a brand rooted in Southern California lifestyle and contribute to a team focused on delivering exceptional service.