In-Station Customer Support Pro — Fast-Paced Delivery Hub

Amazon Inc.; Milton (FL); Sur place; USD 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Résumé du poste

Amazon.com Services LLC is seeking a Delivery Station Customer Service Associate in Milton, FL to provide in-station real-time, hands-on support and connect customers with experts for up-to-date information about their packages. You will help ensure on-time delivery and great customer experiences.

You’ll work at a last-mile delivery warehouse, handling in-person and remote interactions, prioritizing customer needs, and upholding Amazon values.

Qualifications

• High school diploma or equivalent.
• Experience in Customer Service and with computer tools.
• Ability to work in dynamic environments and manage time.

Responsabilités

• Communicate with customers directly in-person, by phone and email.
• Empathize with customer needs and set expectations.
• Uphold company values and respect customers.
• Resolve issues and respond with accurate information.

Connaissances

Customer service

Time management

Communication

Microsoft Office

Problem solving

Formation

High school diploma

Bachelor's degree or equivalent

Outils

Microsoft Excel

Outlook

Word

Description du poste

Amazon.com Services LLC is seeking a Delivery Station Customer Service Associate in Milton, FL to provide in-station real-time, hands-on support and connect customers with experts for up-to-date information about their packages. You will help ensure on-time delivery and great customer experiences.

You’ll work at a last-mile delivery warehouse, handling in-person and remote interactions, prioritizing customer needs, and upholding Amazon values.